Reservation , Deposit and Payment
All reservations should be booked throughout MEKONG ANGKOR TOURS and all packages tours has required to deposit 30 percent of the whole amount to the guaranteed tours processing. Full prepayment by bank remittance must be received three weeks before the arrival in Cambodia, to our bank account in Phnom Penh. If the balance is not paid in full amount by the due date, the booking will be regarded as cancelled.
*Note: Bank fee will be covered by a sender.
Confirmation:
All reservations will be confirmed by return email or fax. In case immediate confirmation is not possible, our office will inform the booking status later workday ,and all vouchers will be issued authorized by MEKONG ANGKOR legally after fully completed confirmation.
Prices:
All prices quoted in US Dollars. Prices are subject to change without prior notice. Please Kindly check with us upon reservation..
Cancellation Charge
In the event of a cancellation in writing either by email or fax, cancellations will be subject to the following charges:
* More than 25 days prior to trip departure No charge. However the deposit will be transferred back to your account and bank fee will be covered by your side.
* Between 17-20 days before arrival: 10% charge
* Between 9-12 days before arrival: 30% charge
* Between 7-10 days before arrival: 50% charge
* Within 4 days before arrival: 100% charge
*Child Policies “must be under 12 years old upon the traveling date:
- Child in half twin , sharing room with 01 adult 100% of adult fare
- Child in extra bed, sharing room with 02 adults 75% of adult fare
- Child without bed, sharing room with 02 adults 50% of adult fare
- Complementary for kid under 0-4 years old shared bed with parents, except air ticket.
Our Bank Account:
Please kindly check and details to the following instructions:
Our bank in Phnom Penh is ANZ ROYAL BANK.
N° 20, Russian blvd , Phnom Penh, Cambodia.
Account Name: HENG MAROEUN
Account No: 770773
Swift Code: ANZKHPP
Liability:
MEKONG ANGKOR TOURS acts solely as agent between concerned airlines, hotels, transport operators and local tourist offices to provide services required. It is not responsible for any loss, injury or damages sustained by passengers and customers.
All additional expenses incurred due to delays, accidents, natural and other disasters, political actions and unrests, shall be borne by passengers and customers.